For any complaints about defects, substitutions and spare parts send an email to firstname.lastname@example.org writing in the subject the QC number and containing the following details:
-Details of the applicant (company, First Name, Last Name, Address, Phone Number), buy proof
Description of the anomaly
Attach the following photos:
-Photo Product seen in its totality
-Photo Of the particular defective
-Photo Holographic label is readable from which the quality control code "QC"
Text and photos must be contained in a single email message.
The shipping costs may are charged to the recipient.
You will then be contacted within 48 hours of our after sales service
Infotel from 9 to 13 from Monday to Friday +39 - 393 88 76 661